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Frequently Asked Questions


When do I call OnPoint Legal Nurse Consulting?

When you get a new case, call. When you feel like you are struggling with a medical issue, call. When you need a well-qualified expert, call. When you are getting ready for a difficult deposition of an expert, call. When you are facing a mound of medical records and don’t have the time to go through them, call.

Learn more about our Legal Nurse Consultants

Shouldn’t I file suit right away?

Before you file a suit, an OnPoint legal nurse can provide a deeper understanding of the medical issues, their impact on your client, advise you on liability causation and damages, and where the case pitfalls may lie. Don’t get blindsided by unforeseen issues after you file.

Learn more about our Legal Nurse Consultants

How does a Legal Nurse Consultant help me strategize?

You know what you need to prove in court. A nurse consultant can pinpoint:

  • Medical evidence to support or challenge your theory
  • Gaps or inconsistencies in expert reports
  • Identify records and documents needed during discovery
  • Expose breaches in care or regulations
  • Explain the impact of the injuries to the patient’s quality of life
  • Identify which medical experts are needed in your case

Learn more about OnPoint Legal Nurse Consulting Services

Can my Nurse Consultant impact my client’s life?

Absolutely. The OnPoint legal nurse can:

  • Assess the care your client was given and the quality of that care.
  • Determine if there is too much or too little therapy
  • Assess medication schedule and appropriateness of the dosage
  • Explain how the injury or illness impacted their life
  • Provide support at a DME

Learn more about OnPoint’s DME services

Do you provide trial graphics?

Yes. You often need to explain complex medical conditions, timelines and charts to a jury. We create trial graphics to help you tell your story. Powerpoint presentations, charts, and other visuals support you in making your case to a jury.

Learn more about OnPoint Mediation and Trial Graphics

Why work far in advance?

Allow enough time for a thorough analysis, which may require research, and contingencies such as:

  • Time to obtain missing records
  • An unfavorable opinion requiring a new strategy or more information
  • Discovery of a new issue in your case requiring more research
  • Need for another expert if new issues arise
  • Holidays, conferences or other work obligations

When should I send case materials?

Immediately upon deciding to retain us. Send what you have: medical records including relevant radiology or lab studies, medical reports, treatment records or opinions from other medical experts and treating providers. We will let you know what is missing. The more we have at one time, the more cost-effective we can be in our review.

Should I send original materials?

Definitely not. Send copies. Original reports, documents or films can get lost or damaged and cannot be replaced.

Do you handle rush work?

Yes. While we prefer 4-6 weeks to give your case the due diligence it deserves, we understand urgency may be needed in some cases. We can meet all deadlines. We only charge a rush fee when we have to.

How often should I talk with my OnPoint legal nurse or expert?

Often. That’s what they are there for. And any time there is movement in your case, such as conducting discovery, taking depositions, drafting documents or preparing trial exhibits. When it is time to assess economic or non-economic damages, your consultant can be a valuable resource.

Learn more about OnPoint’s Medical Records Review services

How much lead-time should I allow for testimony?

Typically, 4 weeks. But it can be less, or more, depending on the expert’s schedule and if they need to travel. Give them as much notice as possible to avoid your expert witness being unavailable.

Learn more about our expert witness services

Do you handle Medicare paperwork filing?

Yes. We have certified MSA providers that handle identification of allocation amounts and submission to CMS. Our experts know the system and can handle this for you.

Learn more about OnPoint’s Medicare set aside services

Do you have experts around the country?

Yes. We understand that many attorneys prefer having experts in close geographical proximity. We strike a balance between finding the best expert for the case within geographic limits per your preference.

Learn more about our expert witness services.

Should I note the source of records?

Yes. Clearly label the source of the documents so we know whose records they are. The more organized and indexed the records are, the more efficient our assistance is.

Do you organize medical records?

Sure. We take reams of paper or large electronic files and give it back to you in easy to follow paper or PDF files. Free up your staff for other projects and let us provide documents to you that are:

  • Organized and bookmarked
  • Indexed
  • In chronological order
  • Accurately named
  • Bates numbered (if preferred)

Learn more about or record organization service.

Do you work directly with plaintiffs who do not have an attorney?

We provide services only to attorneys. Our ethical codes do not permit us to work with people who have not retained an attorney.

Have more questions?

Call us! OnPoint is here to help you prevail.

Contact us today!

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